✨ Designed for effortless care. Built for a cleaner, more refined outdoor space.
🔒 Precision Lock, Effortless Control
Pull the hose to your desired length — it locks automatically. Stop anywhere for precise reach without excess hose dragging behind. To retract, simply give a short tug (100–200mm) and the hose smoothly winds back into the reel. Note: a minimum of 15" must be extended before retraction is triggered.
🔄 180° Fluid Movement
A smoothly rotating bracket provides full 180° coverage, letting you navigate around furniture, planters, and pathways with ease — no repositioning, no missed areas.
🎯 Adjustable Stop-Ball for Precise Length Control
The stop-ball position can be adjusted without any tools to ensure the hose is always within your desired reach. Pull the hose to the desired length, open the latch on the stop-ball, slide it to your preferred position, and re-latch. Always ensure the hose reel is locked before removing the stop-ball, and make sure it is securely fastened before unlocking the reel.
🧵 Seamless, Tangle-Free Rewind
An integrated auto-layering system guides the hose into clean, even coils. Always hold the hose gently as it retracts — never let go mid-retraction as the hose may snap back at speed, potentially causing injury. If the hose is twisted, extend it fully, untwist, then allow it to retract.
🛠 5-Minute Wall Installation
Mounts to any wall or timber post with the included hardware. Use the bracket as a template to mark holes (bracket dimensions: 4.72" x 1.77" hole spacing), drill, insert anchor plugs (for masonry), and fasten with the provided screws. Install at a recommended height of 80cm (32") from the ground for optimal use. Connect the leader hose to your water source and you're ready to go.
💧 Versatile Spray, Every Task Covered
A precision 10-pattern nozzle adapts to every outdoor task — from gentle mist for seedlings to powerful jet for cleaning driveways, car washing, and pet bathing.
🐢 Controlled Retraction, Built to Last
A refined slow-return system ensures the hose retracts smoothly and safely, reducing internal strain and extending the life of the reel. Store indoors during winter months to prevent freezing damage.
⚠️ Yellow Tape Warning
A yellow tape marker is located at the end of the hose length. Stop pulling immediately when the yellow tape appears to prevent damage to the hose and reel.
📦 What's in the Box
- A — Instruction Manual
- B — Hardware Pack (B.1 Anchor Plugs, B.2 Washers, B.3 Screws)
- C — Hose Reel
- D — Wall Bracket
- E — Spray Gun
- F — Mount Pin
📄 Product Manual
Download the full installation and user guide: NW22-10 User Manual (PDF)
🔩 Looking for compatible accessories? Browse RW-22 Accessories — including spray nozzles, hose splitters, connectors, and more.
❓ Frequently Asked Questions
Q: What hose length and diameter does this reel support?
A: This reel comes with a 1/2" x 50ft hose, ideal for small to medium gardens, patios, and balconies.
Q: How does the locking mechanism work?
A: Pull the hose to your desired length and stop — it locks automatically at any point. To retract, give a short tug of 100–200mm. Note: at least 15" of hose must be extended before retraction can be triggered.
Q: How do I shorten the locked hose length?
A: Let the hose retract to your desired shorter length, then pull out an additional 200–400mm — the hose will lock again at the new length.
Q: What is the stop-ball and how do I adjust it?
A: The stop-ball controls the maximum extension of the hose. To adjust: ensure the reel is locked, open the latch on the stop-ball, slide it to the desired position, and re-latch securely before unlocking the reel. No tools required.
Q: What does the yellow tape on the hose mean?
A: The yellow tape marks the end of the hose length. Stop pulling immediately when you see it to avoid damaging the hose or reel.
Q: At what height should I install the hose reel?
A: We recommend installing at approximately 80cm (32") from the ground for comfortable and optimal operation.
Q: What are the wall bracket hole dimensions?
A: The bracket mounting holes are spaced 4.72" (height) x 1.77" (width) apart. Use this as a template when marking your wall before drilling.
Q: Can I mount this on a timber post as well as a wall?
A: Yes. For masonry walls, use a 10mm drill bit and the included anchor plugs. For timber posts, use a 3mm drill bit and screw directly in.
Q: Is it safe to let go of the hose during retraction?
A: No. Always hold the hose throughout the entire retraction process. Releasing the hose mid-retraction can cause it to snap back at high speed, potentially causing injury or damage to the reel.
Q: How do I clean and maintain the hose reel?
A: Wipe the hose with a damp cloth while retracting. Clean the housing and hose with mild soap and water only. Do not expose to corrosive chemicals or fluids. Inspect periodically for cracks or blisters — discontinue use if found. Store indoors during winter months.
Q: There is a leak at the connection — what should I do?
A: Check that the washer is present and correctly seated at the connection between the leader hose and the spigot. Re-tighten the connection if needed.
Q: The hose is difficult to pull out — what should I do?
A: Pull the hose downward rather than outward, and ensure the reel is installed at the recommended height of 80cm (32") from the ground.
Q: The hose cannot be extended or retracted — what should I do?
A: Pull the hose firmly to its full length to untwist it completely. Always hold the hose while walking back when it becomes available to retract again.
Q: The hose will not retract completely — what should I do?
A: Turn off the spigot and press the spray gun to release pressure. Ensure the reel is securely mounted. Hold the stop-ball and pull the hose out fully to straighten it (no knots or twists). Unlock and follow the hose as it retracts, pulling out slightly more than needed at a time to avoid slack in the inner arrangement.
Q: Are there compatible accessories available for the RW-22?
A: Yes! We offer a range of compatible accessories including spray nozzles, hose splitters, quick connectors, and more. Browse all RW-22 compatible accessories here.
Q: Where can I download the installation manual?
A: Download the NW22-10 User Manual (PDF) directly from this page.